Our Approach

We put the client at the centre of everything we do.

We know that our success as a business depends entirely on satisfying our clients’ expectations as to the level of service we provide and the terms we achieve for them in the market.  

Driving our success are our people. We foster an entrepreneurial culture where our talented and resourceful practitioners can flourish. Every employee has a valuable and valued contribution to make.

We believe in personal relationships, both with our clients and our markets. When you deal with us, you will know the people who are involved in your business. The people working on your account will stay with it and develop with it, and will be readily contactable.

Many of our clients require significant capacity for their risks and/or specialist expertise. To maximise the availability of cover from the market, we seek to develop strong working relationships with underwriters, allowing us to best understand their risk appetites so as to place your business with the most appropriate markets.   

We believe in transparency and share our knowledge with our clients. Where appropriate we facilitate meetings between our clients and their underwriters.

We focus on classes of business where the London Market can provide expertise and capacity.